Ready for Retail-Grade Merch?

ORDER TIMELINE

Our typical turnaround time is 10-14 business days, not including shipping transit time. Your order timeline starts when we have all of the information, garments and any required approvals to process your order. Our turnaround time is only an estimate, and will vary depending on our production workload and your order size. Orders with more complexity (multiple colors or types of decoration) can increase the turnaround time. If you require your order sooner than our estimated time, rush services may be available, please contact us for availability.

1. Order Confirmation

We will send you a confirmation that your order has been received. We may need to contact you for further instructions or to clarify any details that are unclear. If artwork or digitizing is needed, we will start that process and send any necessary proofs for your review.

2. Approval

Final artwork designs will be shared with you for final approval. For embroidery orders, we will digitize any designs needed and send you a sew out for approval. Once approved your order will be processed and moved to our production line if all of your product has arrived.

3. Order Production

A 50% deposit is required prior ordering of any products. After we receive all garments, your order will be scheduled for production for the next available date. This time starts from the approval date or from when we receive all garments, whichever is later.

Please let us know in advance if you would like your order ran short if there are any pieces on back order or if you would like to wait for all products to arrive.